Category Archives: Business

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    Hiring a doormat doesn't come without pitfalls

    Hiring a doormat doesn’t come without pitfalls

    Category:BusinessTags : 

    Hiring a doormat doesn’t come without pitfalls

    I debated on writing this one. It gets a little rough in places, and I really don’t like rough opinions. But after talking with an old friend the other day, he convinced me to do it – for him. It is always hard to watch others suffer un-needlessly. To my friend who is feeling the burn, this one is for you.

    Employees are becoming more concerned about being victimized for being themselves, not just for the way they are doing their jobs. It’s a two headed dragon!

    I wonder if doormats are a new phenomenon created by our business culture, or if they have always existed throughout the ages? I am sure they have always been with us – and probably always will be.

    The radical right, and the equally radical left, inside an organization, can and do rip working environments apart. People are getting hit with the doormat coming and going! Here a doormat, there a doormat, everywhere a doormat. Kind of sounds like a children’s nursery rhyme, and we all know the meaning of those rhymes.

    Generally this type of doormat victimization starts at the lower end, or middle management sectors. They rip apart people who would be good workers with their indecisive and critical views points. Basically they run off the busy bees – the truly motivated and often dedicated; the people with all the information about your organization in their heads.

    These radical doormats break internal communications, cause departmental animosity, and breed distrust. That distrust can follow a corporation, and the outward view then becomes a direct reflection of those in power behind it. This level of distrust reaches the communities and business circles you serve, and gives many a reason to not want to do business with your organization. The effects can be long lasting.

    THE OPPOSITE OF DOORMAT

    The happy employee is an engaged employee, even if that engagement is sitting in a cubicle by themselves, effectively working on the day’s task; or running a board meeting, digging ditches, selling tours, or pouring coffee to the masses. They are engaged, motivated to come to work, happy and productive.

    These employees are the opposite of a doormat. You will know when a true doormat joins your operation. People will begin to lose their jobs, be demoted for unknown reasons, and many just leave. Moral collapses and people begin to lose their drive when doormats take over. The happy environment is replaced with one of tyranny and discontent.

    WHAT IS A DOORMAT?

    AAEAAQAAAAAAAAe6AAAAJGZmNzkyYWZjLWJmY2EtNGE2My1iMTMxLTRkZGMxOGQyZmM5Mw Hiring a doormat doesn't come without pitfallsA doormat can be classified as a “yes” man/woman. Never questioning, never confirming, never engaging their higher ups on an issue, and always the first to point a finger;, neglect their own duties; and the first at the water cooler to discuss their dislikes.

    Sometimes they are given a position to appease a nit-picky boss who needs someone who will idolize their every word. Others are hired to return a favor for connections; information; or dare I say, “they were cute or funny”.

    AN INTERVIEW WITH A RECOVERING DOORMAT

    Doormats don’t always know they are doormats. I have an acquaintance who explained it to me this way. “When I was younger, I was able to gain favor from those in higher positions because I turned the other cheek so to speak. Others in the organization were not pleased that I was given a position over them, I was catered too and allowed privileges well above my status. One unhappy co-worker(s) even went as far as to write on the side of a building “my name, followed by the title, Brown Nose Pirate”.

    This acquaintance is now a semi- recovering doormat, and gracefully laughs off the past. He is quick to affirm that he knows how to walk-the-walk, and talk-the-talk, and it really doesn’t bother him to think about taking future positions of the same caliber. It’s money, end of discussion.

    Recovering Doormats. I wonder if there is a place for them to meet?

    DEFINING THE ROLE OF THE DOORMAT

    While I like money as well as the next person, I’m not sure doormat will ever be a title that would stick to me. I have the philosophy that if you are going to make positive changes in this world, you need to take risks. Risk is what business is all about. The type of risk I am referring to, is strategic planning and development of programs that support an organization. Being able to speak freely about those programs to those who make the final decisions – that is important.

    Doormats don’t bring that level of planning to an organization. What they bring can be summed up in the following:

    There are three different levels of doormats:

    • The shy timid doormat
    • The discontent with life doormat
    • The professional doormat

    THE SHY TIMID DOORMAT

    Does anyone even know their real name? They work like a dog day-in and day-out. They keep their heads down and coward when approached with a concern. Like a pup who has been beaten, they are the defeated. Sounds sad, but there are employers who actually seek out these types of employees (in the millions). They work long hours, say nothing, think nothing, and they are often paid little. My heart goes out to these types of doormats. I have worked with a few. I have attempted to re-train them, motivate them, and speak up for them. These people need a strong voice in order to find their own. I have a heart and compassion for the shy timid doormats.

    THE DISCONTENT WITH LIFE DOORMAT (Where the majority of doormats reside)

    I suppose I have been guilty of hiring discontent doormats. Yes, I confess that I have done the dirty deed and hired people who do not contribute to the overall picture in the longer sense. But their jobs were important for a number of reasons:

    • They have menial skills for tasks that are repetitive
    • They don’t ask questions
    • They smile and laugh with me and the janitor equally
    • They didn’t question my authority, and I rewarded them by leaving them alone.

    Even though they did tend to go from department to department stirring up their brand of discontent, it was generally regarding those much higher than my own title, and/or lower than their own. Since I ignored their office chatter and didn’t participate in their brand of office politics, they tended to leave me alone.

    They get the title of doormat because they really don’t do much to try to change their situation. Sometimes I think a few of think like the drama – it is fuel for their aggravation with the world. I’ve seen the discontent doormats in action however. As a force they can be nasty, but they generally run out of rhetoric quickly, and go about their duties. They are good workers – just discontent about life in general. Which brings in my thoughts about the professional doormat.

    THE PROFESSIONAL DOORMAT

    These types of doormats are the sleaziest type of people when it comes to having to work with. They like your pain. They like discontent – they thrive on it. These are the ones that may be educated, and have a higher level of experience, yet they don’t seem to excel when it comes to actual performance. They may look busy, but that is just a rouse. They are busy-being-busy, yet doing nothing. They are catering hand-and-foot to the higher ups. They never would they question the authority of those above them. They pass along information as if it were a weapon to control, and thus lower your status in front of everyone.

    AAEAAQAAAAAAAAbsAAAAJDQzOGVmN2Q0LTQyNWQtNGMzNC04MTQ0LTVlMmJlODE2NTJhYQ-300x210 Hiring a doormat doesn't come without pitfallsTo them, passing along information is power. A power they use effectively to disrupt the moral of an entire operation. Yet they remain fabulous! They are fabulous because they have just absorbed the responsibility of passing along information, that someone above them didn’t want to deal with. They start the gossip, and they feed it daily. If you are not within their office posses pack – your life can be miserable. They contribute to nothing but an environment of fear and discouragement.

    MOVING PAST THE DOORMAT

    AAEAAQAAAAAAAAi9AAAAJGNlZDAzYjczLWI1M2EtNDBiOS05MjBhLTQwOWNkYTg4YWQ2Zg-300x212 Hiring a doormat doesn't come without pitfallsChange is always hard – but not always!

    You might have to lose a few doormats that can’t speak the language of your business, and start hiring people who welcome a challenge to speak in any language!

    Hire people who will offer you insight and worthy content that is relevant to the position they hold. No more glorified data keepers who draw lines under numbers, write and pass pain notices, and disrupt the moral of everyone around them. Rather, begin hiring people who have a common value system that is equal with the vision for your company.

    Hire people who appreciate the shy doormat, understand the discontent door mat, and can speak up against the tyranny of the professional doormat. Hire people who can train and re-train your staff to be a voice for your organization. Don’t hire people who leave your staff frightened of their jobs, and depleted of integrity.

    Here is the tough part. Have the #&$%’s to admit when you recognize that you have a professional doormat that is destroying your vision, and that you hired them! You made a mistake – move on and correct the problem.

    Don’t back down from tyranny – approach it head on, take that risk, invest real man(woman) power into your vision and stay on course. When you stand up to tyranny – you will see how weak it really is.

    There is a saying: A man’s steps are established, and the good delights in his way. Stand up for the weak, do good always- and good will follow you all the days your life.

    ________________________

    To my old friend…. Cool Beans!

     

    ___________________________________________________

     

    The “As Usual” series

    Content creator & writer, blogger, social and digital media advocate. JB was born with a passion for writing and instructional design. JB is the owner of Radcliff Design.

     


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    The Interview “Looks like a nice person, has a Twitter page”

    The Interview “Looks like a nice person, has a Twitter page”

    Category:BusinessTags : 

    The Interview “Looks like a nice person, has a Twitter page”

    For many who have been working professionals for most of their lives, it is often anticipated with some anxiety that those interviewing them ‘may not know how to interview them’. When you go into an interview and in two quick responses you have pretty much summed up the entire list of questions the interviewer had prepared, you quickly are able to gauge the aptitude of that business or organization. While those giving the interview have thought well and hard on their lists – you still manage to blow that list out of the water. What’s left for the interviewer? They can continue to read from their list, and unfortunately a lot do; because they really do not know anything about interviewing or better yet, the art of communication.

    Interviewing from a list can be caustic. Asking someone what their strengths and weaknesses are isn’t as important as sitting down face-to-face with them at a restaurant and getting to know how they interact with you and others. Sure you need to ask basic questions, but you want to engage your potential candidate to communicate a larger picture of who and what they are. Then you will be able to estimate how they might potentially fit into your organizational culture.

    A good interviewer should understand that a list of questions is only a guide. It’s not a good way to engage potential candidates into giving up information about themselves. The younger and more inexperienced the interviewer the more likely they will not have the proper skills needed to ask the right questions at the appropriate time. It’s not that they can’t – they simply do not have those skills developed yet. Not everyone is a good interviewer.

    How many of you like doing interviews?

    So what do you do when the candidate has just blown your list of questions out of the water in just a few short statements? It’s not the candidates fault. They came prepared. The outcome rests solely on your shoulders.

    It’s not the candidates fault. They came prepared

    Some might perceive the experience of a professional interviewer as intimidating, often fearing for their own jobs by thinking “dang this person is good”. So they quickly write off the candidate by sending out a rejection letter that states something like “we found a more highly qualified candidate”, or “we don’t have need for your skills at this time”. Think about that statement “more highly qualified”, or “no need for your skills”. Over-qualified is probably more like it. Nervous interviewers are writing those letters of rejection as they are interviewing you – that is how unsure of themselves they really are.

    Some just want to filter out those individuals who they perceive as flight risks, who will leave the job for a better one after investing  time and energy into training.

    Your trustworthiness as a professional representing your organization has just been deflated when you do things like that. Leave the candidate with their integrity by changing your vocabulary to reflect something more generic and less personally intrusive. Maybe use things like “Unfortunately you weren’t selected at this time but your application will remain on file”. If the candidate then decides to call and ask why they weren’t selected, I suggest you have a higher level explanation.

    Has a Twitter  page, seems like a nice person, that’s probably not a good explanation why they selected another candidate over you. If you are a state jobs agency and a candidate asks for clarification are you going to avoid the question if it comes up? It happens. Don’t let your title get away from you. It might be you who has to go before the interviewing squad next.

    ……Has a Twitter  page seems like a nice person

    Human Resource people hate to hear this, but it’s true – interviewing is all about discrimination. You are judging people and their skill abilities. You are deciding their fate with your influences within your organization. Honestly, you might just like how someone behaves and interacts with you, who cares about skills. It happens every day, people getting hired for the quirkiest reasons.

    • Have your list of questions, but read the persons education and work history too. Adjust your questions accordingly
    • A candidate shouldn’t have to hide the number of years of experience and/or their education from you just so you will feel comfortable.  You should be thankful they want to interview for your company. 
    • Know your own organizational needs, and at least be fair in your assessments
    • Learn how to communicate and bring in new questions when you get a solid candidate in front of you. You really want to impress them. They are the ones who are actually looking you over to see if your organization is as strong as it comes off
    • Are you willing to allow good talent to go work for your competitor?
    • Your title is not as important as the candidate you are interviewing; it’s about theirskills
    • The potential candidate prepared for the interview – did you?
    • Be willing to adjust your sails. All interviews are different. You will interview some people who have years of knowledge ahead of you. But they are there because they want to be. Revel in that! That’s a good thing. You want good people to want to work for you
    • Be honest when making your selection and leave each candidate their integrity
    • Write letters that “do no harm”. Your vocabulary matters
    • A person with a masters degree interviewing for a job that doesn’t need a degree is still a person.

    Three Things that matter: Integrity, integrity, and integrity.

    1. Integrity of the business or organization
    2. Integrity of the interviewer
    3. Integrity of the interviewee

    My favorite interview question is “Do you Skype”?

     

    __________________________

    The “As Usual” series

    Content creator & writer, blogger, social and digital media advocate. JB was born with a passion for writing and instructional design. JB is the owner of Radcliff Design.

     


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    Endorsements or Smoke and Mirrors

    Category:BusinessTags : 
    Endorsements or Smoke and Mirrors?

    __________________________

    The “As Usual” series

    Content creator & writer, blogger, social and digital media advocate. JB was born with a passion for writing and instructional design. JB is the owner of Radcliff Design.


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    Amazon vs. Netflix the Streaming Debate

    Amazon vs Netflix the Streaming Debate

    Category:BusinessTags : 

    Amazon vs Netflix the Streaming Debate

    “Amazon vs. Netflix. Which would you choose for #streaming?”

    AAEAAQAAAAAAAAd6AAAAJGIzYmYxMmE4LTBlOGUtNGRmMS1iODhmLTk5MjQ1ZWU3N2JiMw Amazon vs Netflix the Streaming Debate

    Amazon

    The Big Bang Theory!  Amazon was the place to go to get all the back seasons.   However, not being a  Prime member,  Amazon is starting  to  restrict sales of some items to its members.  Will shows like the Big Bang Theory be one of them?

    Creating another level  within Amazon, will not  increase their sales. The Prime-exclusive membership is just a copy cat of what Netflix has been doing all along.   Except Netflix doesn’t have all the hidden costs.

    The restricting of the non-Amazon produced items is troubling.  Since other online outlets have the non-Amazon items, why would Amazon want to resist them?  It makes me think of the quote “if it isn’t broke – don’t fit it”. 

    Netflix

    Being able to watch as many movies as I want, and the ability to share with up to three people –  Netflix got my attention.  With busy lives, and kids going here and there – it has saved me more than once.  The truth however is, that Netflix doesn’t have the latest and greatest hits rolling out as fast as some of their competitors  (neither does Amazon), but Netflix is at least consistent, and there are no restrictions.   Netflix still has their DVD options to buy, but it is easier to go to Google Play, or a host of other locations  if you want to augment your viewing on demand preferences.

    Unlimited Data

    As someone who uses their mobile data for everything, streaming is important to me.  It doesn’t matter if it is checking my mail, watching the news, downloading/streaming movies, or making a purchase -I want my online experience to be seamless.  The whole opt in/opt out, or become a member / super-prime-mega-star member  scenario is just bad mojo to me.  I don’t want to deal with a business marketing strategy that is built on a copy cat system made up by your competitor, except yours includes hidden fees you added as some kind of bonus.

    Sign up here NOW for a full year!  Other fees and charges may apply!

    Amazon might be cutting off its own foot despite itself.  Amazon doesn’t  control  non-Amazon products.  That is a serious turnoff to a buyer like myself.  The non-Amazon producers should also consider this when they allow someone to lock-up their product.  Or at least have the good sense to list in a variety of other online locations.

    • The Amazon list of movies isn’t any different than Netflix.  They are basically the same, except for their own in-house developed programming.
    • You have to pay for a full year up front with Amazon.
    • Amazon also makes you pay extra for prime shows.   Why, when you can view them elsewhere without a prime membership?
    • Amazon’s recent and popular TV episodes run you an additional  $1.99 to $2.99 per episode.

    With  the upfront  yearly fee, and the addition prime charges, that doesn’t equate to a bargain Amazon.

    Both services allow for watching as many movies as you want , on any number of devices.  Just about the only good thing about Amazon is you can download a movie for later viewing offline, and you get a two-day free shipping on some items.  Which neither are relevant to me.

    One Stop Shopping

    I like one-stop shopping as well as the next person, but I would say buyer beware if Amazon thinks they can control all the markets by shutting out potential buyers.

    AAEAAQAAAAAAAAkOAAAAJDdhYTAzZThkLTBkNzgtNGY4OS1hZGU0LWEwZDA5MzI5MmJlZA Amazon vs Netflix the Streaming Debate

    There are a host of other online streaming services, like Hulu, and iTunes and HBO,  but they all have some quirky setups and costs that haven’t proved to be of much value to me.

    Getting back to Netflix, I do have some issues with their service.  Netflix could use an upgrade to more current movies and shows.  To be honest I’m not much into the shows they have developed on their own.  Same with Amazon, the shows aren’t all that good.

    Netflix probably has my vote as far as streaming entertainment. You can watch as many movies as you like and you can do that on a host of different devices in your home.

    • Netflix’s new releases for TV are a bit outdated (about a year).  But you can view them without having to have a Prime membership.
    • There is no yearly membership.  It’s monthly and you can easily drop or add service as your budget allows.

    I don’t want to pay an upfront yearly fee to join a service like Amazon  (who also has hidden prime costs).  I will continue to utilize Netflix who has the same shows, but allows me to cancel and re-subscribe anytime I like, and has NO hidden prime costs.

    Television – what’s that?

    For those who don’t watch a lot of television, or do not subscribe to a paid television service,   Netflix does a better job of speaking to these online buyers.  More people are going the route of not subscribing to a paid television service – if  for no other reason than to escape the crappy ads.  If people aren’t watching television, they aren’t going to appreciate the hard sales coming from Amazon, Netflix, or anyone else for that matter.

    The turnoff from high pressured sales  and ads are  just too much for this group of viewers.  They don’t get into to politically run media talking point programs, nor the constant deluge of negative ads about the sick and dying.  That is one reason  why many are dropping out of paying for television services – “it is depressing”.

    While my vote does go to Netflix for offering a steady and solid product, nothing will ever replace a night out at the movies.  Yes, it costs more to go out and see a show, and the popcorn isn’t cheap either – but the benefits are a plus.

    _________________

    AAEAAQAAAAAAAAoUAAAAJDc3NThiOTViLWFhZWEtNGM3Yi1hZDg1LThjZDhiNTBlZDY3Mg Amazon vs Netflix the Streaming Debate

    The “As Usual” series

    Content creator & writer, blogger, social and digital media advocate. JB was born with a passion for writing and instructional design. JB is the owner of Radcliff Design.

     


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    Integrity or Disruptive Employees?

    Category:BusinessTags : 
    AAEAAQAAAAAAAAZhAAAAJDI3YjZjOGEwLTcyNjItNDI0Ny1iMDM4LTA4YTQ0MjQxMzcwMA Integrity or Disruptive Employees?

    Integrity or Disruptive Employees

    Letter writing is an art, so why would anyone  leave their  company reputation in the hands of an unskilled letter writer?  Don't allow  someone who will cause you to look small and loss the respect of others within your organization,  to write your professional correspondence for you.  Check everything! Check it twice! 

    • Here is a Good Example:   When you have a potential hire with years of experience, education, and a successful background in the area they  are applying for - and you the employer  turn around and  list their  skill sets and qualifications in a rejection letter, as a reason for overlooking them.  It is pretty obvious you didn't read the candidates information.  This sets a very unprofessional precedent for your companies, it's  reputation, and your ability to lead effectively. 

    Breath!  Usually these letters are written by someone with NO skill sets in the area they are writing about.  Either that, or they are deliberately writing  to demean and lower your standing in their personal point of view.  Trust me, it has nothing to do with your experience nor your successes.  Your skill sets are probably just fine.  
    AAEAAQAAAAAAAAVqAAAAJDI4NmU2ZjE1LTA5YWMtNGQwOS1iNTMwLTZiY2JiNDZhYzgyMw Integrity or Disruptive Employees?Unfortunately letters like this generally come from lower level directors of operations who do  not  have a high enough experience level  to write a letter,  that is both professional, and allows the participants some level of integrity.  

    Trust me, it has nothing to do with your experience nor your successes.

    Customer Satisfaction

    Increasing  customer satisfaction should  always be a top priority, we all know that.  Even when you are looking to hire new employees, customer satisfaction still matters.  New employees can also be viewed as  your customers.  It begs the question however, when did appeasing management over the customer concerns become the new norm?  

    Some managers and/or lower level  directors of operations are  masochist who thrives on stress.   We have all seen them, or know one personally.  They never turn off - they are on  24/7.   These  are your disruptive employees. 
    AAEAAQAAAAAAAAagAAAAJDQwZDE5YzIxLTU3NGMtNDFiNi1iZTkzLTVlZTZjNDI0NDZhYQ Integrity or Disruptive Employees? These types of individuals are frantically working nights and long hours hoping to achieve that “golden child” status. 

    In truth that mentality  is zombie in nature.  What they do is bring that attitude of superiority  back into the office  day-after-day, and that attitude  is exhausting to everyone around them.   To compound the matter, when  administration or other positions of power allow these masochistic employees to write letters to people on the outside, it potentially sets the company up for failure.  

    Tracking  when your directors of operational management  get in the way of progress might be something you need to consider in your business if:

    • Do they demean potential new employees by crafting letters with negativity? 
    • Are they always going after the new guy?
    • Constantly bringing up old issues? Why? 
    • Can you link your customer satisfaction to key management decisions that have been the target of some internal personal issue?  
    • If your top management team isn’t doing a whole lot of work-and your regular employees are supplying most of the data and putting in the work load – who is taking credit for that work? 
    • Are your directors of operation forwarding along other employees hard work  as their own work; and then complaining about those employees who  actually did the work?
    • Does your organization have that disruptive employee environment  from too many derogatory attacks on the general public, potentially new employees and current ones? 
    • Do your operations look like a high school gossip hit squad? 

    No one is able to navigate and survive, let alone negotiate the  business channels under any of the above unnecessary circumstances.   With that type of disruptive environment - expect  the loss of potentially  new and current valuable employees - and the knowledge they possess.   That can, and will affect your bottom line. 

    Management Revolving Door

    If you are  trying to hold on to the staff you have - then you  better be listening to them.  Their  feedback can make or break certain possess. But  If you are constantly throwing  ambiguous tasks (like scraps of meat)
    AAEAAQAAAAAAAAKrAAAAJDVhZTU5MmQ4LTBmOWUtNDI1OS1iNDQ2LWQ5YzQ1NDI4OTMwNA Integrity or Disruptive Employees?to your employees– don’t wonder why people walk out the door. 
    That type of management style is both exasperating   and non-sustainable.   Like a revolving door, these types of directors of operation  use up people for what they can take from them and pass that information  along as their own.  

    Work-Life Balance

    Your employees understand  that there needs to be a  work-life balance, and if not, they will leave - especially the good ones.  Setting up an environment that is free of negativity is mandatory if you plan on surviving in the real world. Sometimes the answer is as simple as “leave your employees alone and let them do their job”.  But provide them with the necessary tools to do those jobs. 

    Look long and hard at your employees  concerns:

    • Where do your employees go to get answers to questions  that might be needed for projects or communication with real world clients?
    • What grief will employees get for asking questions?
    • Do you play favorites with your employees?
    • Do you allow your current operational staff to craft  letters concerning someone's qualifications on the outside of your organization? How about the inside? 
    • Do managers harass and threaten employees  to choose sides in an organization?
    • What moves your needle when deciding who you will like one day, AAEAAQAAAAAAAANkAAAAJGY1NWI2YWM2LTVkMTQtNDNlOS1iZWU1LTgwMTY5YjM0ZTFiYw Integrity or Disruptive Employees?and dislike  the next?
    • Is integrity written into your plans for operations or have disruptive employees  kind of taken over  the place?...and not in a good way.  

    The Big Idea

    When you begin designing and implementing new processes and procedures, are you thinking in the long term or is the matter a short term “let’s try it out and see if it works” type of process?

    A word of caution:

    • New interviewees will quickly pick up on your lack of organization and decide your  total operations is little more than a deception  designed to sink people into positions that don't have much substance. 
    • Changing up the office landscape and dumping in changes that are made to look  long-term , but really are not,  make  people nervous. 
    • If your company isn’t turning a profit, lofty long-term plans  never feel comfortable to anyone.

    Office Politics

     Everyone wants to feel of value.   But when you have a group of  aggressive employees each with an edge in their own field and you put them into an environment without built in processes, you might find yourself  in a predicament  of being  a stone’s throw away  from a coup. Especially if your employees have already been approached to choose sides by operational managers or directors.  This type of  political maneuvering  is generally introduced quickly, sometimes as early as the interview stage.   Your ship might already be sunk before you get to set sail. 

    Have your employees been asked to choose sides by a manager or director? 

    When your managers are constantly throwing changes into the mix, and  hinting of uncertain futures,  unsurprisingly you  will get people stabbing each other  in back and running the bus back and forth over each other.  Regaining control is hard, and winning back over the trust of those  employees that relied on you is an uphill climb. 

    Moving The Needle

    AAEAAQAAAAAAAANQAAAAJGQyMDU3ODcwLWEwNWItNGRjNi1hZDNhLTIwZWUxZmVlYzk4MA Integrity or Disruptive Employees?Maybe it's time to cut out that layer of masochist operational management and allow your employees who actually produce to carry your projects to completion. Provide employees with the tools they need to be successful as well.   Help encourage  those great employees and potentially new employees to "manage up"  and take on tasks willingly instead of grudgingly.  Then your time can be freed up to  spend on improving products and or processes. Move the needle – get your edge back.   Show integrity in all your dealings.