Category Archives: Management

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    What went right

    The Way Forward Starts Here – What Went Right

    Category:Business,Human Resources,ManagementTags : 

    The Way Forward Starts Here – What Went Right

    The title would better read “the way forward starts with you”.  We often find ourselves bewitched with words.  As Sigmund Freud once stated in a lecture in psychoanalysis in 1915 “Words were originally magic and to this day words have retained much of their ancient magical power”.

    With just a simple twist of words, we can motivate or provoke a person or group of people into action.  If you add a list of positives words into your speech, over a short amount of time you will begin to see the subtle hints of change in the attitudes and behavior of others around you. When people no longer think you are out to get them, they will feel more at ease with you when discussing matters.     As an example, you might consider changing references to individuals or groups by applying a few of the following:

    Positive Affirmation   (Empathy)                 Negative Affirmation (Sympathy)

    • I am glad you told me                                      At least you had….
    • Look for a solution                                           Talk about the problem
    • Your input is valuable                                      Yes, but…..
    • Everything is a process up                              Failed again I see
    • Working together                                              Not open to change
    • Allow others to have an opinion                    Discredit the opinions of others

    Using words to gain cooperation from others is the opposite of expecting opposition.  Even though some people may have repressed feelings or thoughts due to prior experiences – you can begin to implement change by breaking through with positive reinforcement statements.   Those reinforcement statements need to be sincere in their delivery.

    Just saying nice things isn’t the same as the meaning and context behind those words.  Were the words earned, were they just, did they pivot one group over the other?  There is a lot to think about. Immediate solutions start with acknowledging the positive.  What went right.

    Immediate solutions start with acknowledging the positive.  What went right.

    The way forward depends on your ability to get started. It also depends on your ability to want positive change.  You need to seek out solutions and focus a lot less on the problems.  Chances are everyone knows the problem – but does everyone know what went right?

    Learn to focus on the positives that you know work.  Make sure you document thoroughly what went right.  Don’t lose your best resources while searching for problems that may never be resolved, or even existed.  Sometimes you have to build cooperation by helping others learn to change. Change doesn’t have to be hard if you explain what went right.

    What went right.   

     

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    AAEAAQAAAAAAAAoUAAAAJDc3NThiOTViLWFhZWEtNGM3Yi1hZDg1LThjZDhiNTBlZDY3Mg The Way Forward Starts Here - What Went Right

    The “As Usual” series

    Content creator & writer, blogger, social and digital media advocate. JB was born with a passion for writing and instructional design. JB is the owner of Radcliff Design.





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    Leadership, Social Media, Community Outreach, Research and Training

    Leadership, Social Media, Community Outreach, Research and Training

    Category:Business,Human Resources,Leadership,ManagementTags : 
    Leadership, Social Media, Community Outreach, Research and Training  

     Leadership, social media, community outreach, research, and training, they all mean very different things to different people.  What I  have learned is that you need to be able to show your work.  In a job interview, that can become a very interesting prospect to have thrown at you – unaware.  It’s those little questions….

    1. Show your work
    2. Show me leadership.
    3. Tell me how you perform community outreach.
    4. How many hours a day do you work in social media?
    5. How many social media applications can you link?
    6. What is content marketing for social media?
    7. While doing research did you actively engage in experimentation that provided you with factual data that could be useful to your organization or business?
    8. Training usually has some long-term benefit, plus you provide your learners with material or backup data, where do you store your assessment data?

    Have we reached the end of sensibility?  The honest answer is – maybe.  We can’t all be social media managers.  Nor can we thrive in a  constant research environment without some form of monetary benefit keeping us afloat.  Researching a paper is not the same as research that has value leading toward the benefit of society, or changing guiding principles for an overall operation.

    Back to my initial statement, leadership, social media, community outreach, research, and training, they all mean very different things to different people.Words DO matter.  Depending on the words you use, they may ultimately define your role in the working environment.  They may also generate feelings, good or bad.   I have learned the meaning of stress, and words that I associate with that stress are called project management and strategic planning.  I’m  not saying they are bad positions, but anyone who has ever been in a position where a large chunk of your daily role was finding yourself buried under a deadline – you’ll understand. They can be fun roles also; if you like the fast and furious pace that they often take.   Yea…I live for that crap!

    Yea…I live for that crap!

    Leadership verbiage is probably way over-used by many.  Leadership has to deal with taking a lead role in a project or endeavor. Leadership is not teaching someone how to turn on a computer or find information, that’s training or guidance.  It’s not leading a meeting where all you do is discuss the same thing over and over again – that’s training.  Leadership is more about directing others and assuming a role of authority and taking responsibility for that position.  When you do community outreach, that generally entails that you have many contacts and work through those contacts to form some sort of alliance that has a similar goal.  It is a bringing together of large circles of people, businesses, and community leaders for the common good.

    When you do community outreach, that generally entails that you have many contacts and work through those contacts to form some sort of alliance that has a similar goal.  It is  bringing together  large circles of people, businesses, and  community leaders for the common good

    Some people may have a completely different ideology about what constitutes some of the above skill sets.  I have an aversion to those who claim certain skill sets that are not unique to them.  On-the-other-hand, I  enjoy those professionals who put Microsoft Word or Excel on your list of skills.  Basically, unless I know you personally, the only thing I  can pretty much assume is that you can type.  I can probably glean a fair amount of information from your writings, but there has to be more.  Details tend to matter.

    Here are some fun little tools to test your skills.  It’s all hypothetical, it won’t determine your life work.  You might be a master in your craft, and end up with a weak score.  It’s a reality check, but a fun one.  What are you really good at?  Are you too good? Can you laugh at yourself and with others when you look at your own scores?

    Have fun with these freebie tests  

    When you go into an interview it is always handy to have first done a little research about the job you are applying for.  True there are some professional interviewers who can buffalo their way through just about any interview scenario  – but those individuals are rare.  Generally, they do tend to be older and probably come over-qualified, and they know it.  I hope you are not one of the ones who will discriminate against them due to age or fear they are after your job.  You might be turning away your companies next Einstein.  Okay, maybe not.   But let’s just say your training curve will be lower if you hire them, and we know how training affects your bottom line, not to mention your stress levels.

    Have fun learning what you are good at.  Take a good hard look at your resume.  If you have done the skills, and actually understand the meaning of the skill, leave it on there.  If you have tinkered with a skill, be very cautious about misrepresenting who you are and what you do.

    I’m to the point where I would like to see more companies go back to a just detailed application and lose the cover letter.   I’ve seen too many cover letters that don’t necessarily represent the true individual or give me enough information that would be beneficial to my company.   Another issue that clogs the process involves the use of resumes. Who really reads the resume all the way through?  The federal government has a computer that reads resumes for them. You have to take a class just to know how to design a federal resume.  It’s comprehensive and labor intensive.

    When we did our interviews with our staff, one of us was selected to develop questions based on potential candidate resumes.  A lot of companies do not do that. They read a few lines and put it back into the stack with the other resumes.  I read all of ours.  I was better able to gauge the sincerity of many of the candidates that we interviewed.   Read those resumes, and use them to develop your questions.

    I’m not a fan of traditional interviews either.  I dislike the questions that immediately tell me a lot about the person holding the interview.  Some really do not put a lot of thought into the interview process, and probably are just as unsure as the candidate, about what is needed. I am also not a big fan of the behavioral questionnaires either.   The one question that should be banned from all interviews is, “where do you want to be in five years?”  ALIVE!

    Where do you want to be in five years?  ALIVE!

    I understand the need to ask those questions that are burning in your bosom, but geez whiz, lighten up on those older folks – okay?  You gotta have a sense of lightness in an interview.  If I like you and your environment – I’m going to make sure you know before I leave your office – I will be paying you a compliment.  Ask people “how do you feel about this working environment”?  People don’t think about the environment they are stepping into very often.  That is the first thing I would look into – because you are going to be spending a lot of time there!

    For the younger generation who hasn’t yet learned to respond or develop their own questions,  there is a lot of feeling or emotion that determines their selections.    It’s humorous to hear them talk about “I like that one”, or “I think he would be a perfect match”.   Even if their skills are below the standard, they will select that person, based on emotion.  Skills be damned.  It is kind of a slap in the face to higher education and those with experience who are up against a younger touchy-feely kind of interviewer. Okay, to be honest, some of the older and more seasoned interviewers get emotional as well – but not as much.  Still doesn’t make it right.  You do want the right fit, but what are you really gaining?  Tough questions that we often have to ask ourselves after the storm has settled and new staff are learning their places.

    Age matters as well in some organizations.  Seventy-Five percent of the staff that I hired were all older than I was.   I wasn’t biased at all – the younger individual’s I interviewed did not have the qualifications for the job.  I had people who were in their 60’s and even a couple in their 80’s that worked for me.  I didn’t feel threatened at all.  The age myth is just that – a myth.  The real threat is hiring people who are NOT qualified regardless of the age.

    Take your tests, rewrite your resumes, and re-evaluate your skills that you list.  Your endorsements might be all smoke and mirrors if you can’t back them up in an interview.  You will come away looking really bad.

    I am a professional who looks for those out of the ordinary individuals who just want to work.  They don’t have anything to prove, their education and experience shine through.  Now that makes me all emotional in a touchy-feely kind of way; because I’ve just hired the best!

    geralt / 10127 images

    __________________________

    AAEAAQAAAAAAAAoUAAAAJDc3NThiOTViLWFhZWEtNGM3Yi1hZDg1LThjZDhiNTBlZDY3Mg Leadership, Social Media, Community Outreach, Research and Training

    The “As Usual” series

    Content creator & writer, blogger, social and digital media advocate. JB was born with a passion for writing and instructional design. JB is the owner of Radcliff Design.


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    Leadership Lessons – The Golden Rules

    Category:ManagementTags : 
    1-1 Leadership Lessons - The Golden Rules

    Leadership Lessons - The Golden Rules

    This was originally written for a group of K-12 dancers. It has been modified to reflect the business environment. If a group of K-12 students can learn these lessons, others should be able to learn them as well.

    Learning how to become an effective leader takes time and patience. Leadership involves listening to what others have to say (on both sides) and being able to come up with solutions that are best for your team and/or organization. Leadership should not be self-serving.

    Sometimes your decisions will be challenged. It’s when you are challenged that you shouldn't allow your emotions to show. If it is an explosive situation and your first instinct is to verbally respond – STOP. You have to back away from the situation and allow the matter to cool. The last thing in the world you would want is a confrontation in front of your students, team, parents, or other professionals.

    Being positive – especially when things don’t feel particularly positive, is probably the hardest lesson any leader will ever learn. You have to be able to maintain control without losing control. Sometimes the situation may be so intense you may think you will break. Step around it. There are so many more positive opportunities just around that blob of frustration.

    Step around it. There are so many more positive opportunities just around that blob of frustration.

    GOLDEN RULE

    A golden rule I learned years ago as a student instructor was “as we are meeting deadlines, your students are meeting lifelines. "Lifelines are always greater than deadlines”. Those lifelines are part of the building blocks of life. When faced with deadlines vs. lifelines – Lifelines win!

    As we are meeting deadlines, your students are meeting lifelines

    Being a leader means being a strong role model, and there can be more than one strong role model. You don’t lose any credibility by allowing someone else to prepare the steps leading to a solution. You lose credibility by not having someone there who can instruct others, when you may not be able too. People will give up on you quickly if you are wishy-washy, or a bossy–know- nothing.

    When your verbal attempts to instruct fail, you need someone there to help demonstrate the correct steps along with using the correct technical terminology if any. Don't be a bossy-know-nothing.

    Don't be a bossy-know-nothing

    Sometimes you run into situations where an assistant or manager attempts to over step everything you may say or do. In these instances, you need to take the person aside and make sure they know that in the future – overstepping boundaries will not be allowed. There are consequences.

    That being said, respect is a two way street. Those in the leadership position should understand that the assistant plays a very important role in keeping things running smoothly. Assistants help with backup when you can’t be there. You need each other.

    A word of caution – never confront a staff member in front of others “EVER”. All you will earn by doing that is their resentment instead.

    YOU ARE A MIRROR

    If you find that others are not understanding your direction, show them how it looks – done wrong. Sometimes showing them how bad it looks when done wrong will make them want to straighten it out. Once you have done that, offer to help them break up the steps one by one until they get it right. If you are going to teach, then teach, or get out of the way.

    You are a mirror of what others in your organization will look like. If you can’t give proper instruction – you aren’t helping the organization. Hire someone who can show employees the steps. They should also be using the correct technical terminology whenever giving verbal instructions. Continue to practice this training until your team is polished and can perfect that technique. Don’t allow others to practice bad habits. If you sneak in one bad habit, 100's will follow. That's a rule - don't break it if at all possible.

    ENTHUSIASM

    Enthusiasm goes a long way when administered correctly. If you are sour and always frowning – that probably won’t buy you a lot of brownie points with your team. You should be acknowledging your teams accomplishments with words like “job well done”, “excellent”, “keep going”, “give it all you got”, etc. Walk beside your co-workers; don’t just stand in front and bark out orders. Be checking your teams work from all angles and give constructive feedback to help them. Close up those weak areas, but do it like you would want to be treated.

    Being a leader is a lot of work, so leaders need to be consistent. How dedicated are you to your career? Are you that consistent? Going for the underdog. So many have a need. But determining which ones have that greater need will be your task to learn.


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    Management – It’s 5 O’clock Somewhere

    Category:Business,Human Resources,ManagementTags : 
    AAEAAQAAAAAAAALHAAAAJGM0OGQxNDNkLThkY2EtNDZjYy1iNTAxLWRjNjQ2NzA3YTMwMw Management - It's 5 O'clock Somewhere

    Management - It's 5 O'clock Somewhere


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    Put Your Busy Bully On Notice

    Category:Business,Human Resources,ManagementTags : 
    businessman-598033_1920 Put Your Busy Bully On Notice

    Put Your Busy Bully On Notice


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    Creative and Inspirational People

    Category:Management,Wellness and FitnessTags : 
    AAEAAQAAAAAAAAH_AAAAJDBhODIzNTA2LTcyNDUtNGIxMS1hMzBiLWRmNDcwOGU1ZmI5YQ Creative and Inspirational People

    Creative and Inspirational People